Using the Messaging System
Loxala's messaging interface provides freelancers with essential tools for real-time communication with clients, enabling the smooth exchange of information, files, and project updates.
- Key Features — Message Interface: Access conversations in a list format with the most recent messages displayed at the top. Essential messaging functionalities include sending text messages, file attachments, and formatting text for easy communication. File and Link Filters: File Filter: Click the Files tab to display messages containing files, allowing you to quickly find all shared documents. Link Filter: Access the Links tab to view messages containing links for easy navigation to important resources. File Upload & Validation: Loxala supports PDF, JPG, XLSX, and ZIP files up to 10MB, with clear error messages for any issues. Upload files directly in chat, enabling efficient document sharing. Search and Filter Conversations: Search within message threads using keywords to locate essential information quickly. Navigate search results with arrow keys or scroll through conversations. Automatic Responses (Master Profiles only): Master Profile freelancers can create Automatic Response Templates for frequently asked questions. Use the text editor to save, edit, or delete these responses, allowing efficient communication.
Steps to Start a Conversation
Send a Message
- Go to the Messages section, find your client, and initiate a chat.
- Use text messaging and attach files to share details with the client effectively.
