Steps to Close Your Account
- If you’ve decided to close your Loxala account, follow these steps carefully to ensure a secure and complete process. —
- 1. Confirm Important Considerations — Closing your account is permanent. All data, including job history, client interactions, and payment details, will be permanently inaccessible. Ensure any remaining balance is withdrawn and all active contracts are resolved, as these will no longer be accessible after account closure.
- 2. Navigate to Account Closure Settings — Go to Account Settings > Close Account in your profile settings.
- 3. Enter Your Password — In the Close Account section, enter your current password to verify your identity.
- 4. Select a Reason for Closure — Choose a reason from a dropdown menu to help us understand your decision.
- 5. Finalize Closure — After entering your password and selecting a reason, click Close Account. You will see a confirmation message stating that your account has been successfully closed. An email confirmation will also be sent to your registered email address.
Important Notes
Finality of Closure: Once closed, the account cannot be recovered, and all data associated with it will be permanently deleted following a brief retention period for compliance purposes.
Notification of Clients: Ensure to notify any clients of your decision to close the account to prevent disruption to ongoing projects.
